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Contact Us

3L Consultancy Pte Ltd
137, Market Street,
Level 6
Singapore 048943

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Tel: 6809 3873
Fax: 6809 3701
Email: enquiry@3lconsul.com

Mentoring Skills for Leaders

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Course Objectives

  1. Ability to cultivate personal relationships to gain acceptance and support to perform mentoring role.
  2. Ability to set realistic goals and standards, define performance requirements, and develop action plans for achieving and for controlling (tracking) performance.
  3. Ability to communicate effectively in face to face situations with team members & subordinates.
  4. Ability to challenge and motivate subordinates, thereby increasing their job satisfaction and developing a team of 'turned on' employees.
  5. Proficiency and skill in giving guidance and counseling relating to behavior at work.
  6. Ability to appraise performance effectively and conduct regular constructive performance reviews that are two-way dialogues.
  7. Proficiency in skills in negotiating and resolving conflict as it arises in interpersonal relations.

 

Course Outline

Day One

Day Two

Training Methodology

Short lectures; work place case studies; role-plays; interactive simulation exercises; self-evaluations; video-recording behavioral analysis and guided group discussion.

Who Should Attend

Managers & Executives who need to improve their Internal & external customer relationship management and nurture team members for desired results.

Program Duration

2 days